Last updated: June 2026
At The Approach (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, and how we use it.
Who we are
The Approach is operated by KM Outdoor Adventures Ltd.
Website: www.theapproach.ie
Email: info@theapproach.ie
What Information We Collect
Depending on how you interact with us, we may collect:
- Name
- Email address
- Phone number
- Emergency contact details (where required)
- Booking information
- Payment information (processed securely by our payment provider)
- Photo and video consent preferences
- Any medical information you choose to share that is relevant to your participation in an activity
How We Use Your Information
We use your information to:
- Process bookings
- Contact you regarding your activityRespond to enquiries
- Provide a safe experience during activities
- Send booking confirmations and important updates
- Improve our services
- Send occasional newsletters or marketing emails (only where you have given consent)
Photography & Video
During some activities we may take photographs or videos for promotional purposes.
We will only use photographs where participants have given their consent. You may withdraw your consent at any time by contacting us.
Payment Information
Payments made through our website are processed securely by our payment provider. We do not store or have access to your full payment card details.
Cookies
Our website uses cookies to improve your browsing experience and to help us understand how visitors use the site.
You can manage or disable cookies through your browser settings.
Sharing Your Information
We do not sell or rent your personal information.
We may share information only where necessary with trusted third-party service providers, such as:
- Online booking providers
- Payment processors
- Email marketing services
- Website hosting providers
These providers process information only as required to deliver their services.
How Long We Keep Your Information
We retain personal information only for as long as necessary to provide our services, comply with legal obligations and maintain appropriate business records.
Your Rights
Under GDPR you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Request a copy of the information we hold about you
Under GDPR you have the righTo exercise any of these rights, please contact us at:
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
The Approach
Email: info@theapproach.ie
Website: www.theapproach.ie