Booking
Your place is confirmed once full payment has been received.
Participant Cancellations
14 days or more before the activity: You may cancel your booking and receive a full refund or transfer your booking to another available date.
Less than 14 days before the activity: Bookings are non-refundable but may be transferred to another person. Please notify us in advance if you wish to transfer your place.
Cancellation by The Approach
If The Approach cancels an activity due to adverse weather, safety concerns, insufficient numbers or unforeseen circumstances, participants will be offered either:
Programme Changes
To ensure the safety and enjoyment of participants, The Approach reserves the right to amend the itinerary, activity location, timings or substitute an alternative venue or activity where necessary.
Weather
Outdoor activities take place in a variety of weather conditions and will only be cancelled where conditions are considered unsafe by The Approach. Light rain or changeable weather does not automatically result in cancellation.
Participant Responsibility
Participants are responsible for ensuring they arrive on time, wear suitable clothing and footwear, and follow all instructions provided by The Approach instructors.
Acceptance
By completing your booking, you confirm that you have read and agree to this Booking & Cancellation Policy.
Need help?
Contact us at info@theapproach.ie for questions related to refunds and returns.